National RVRA Survey - Final Report, March 2025.

New National Survey Highlights Retirement Village Residents' Experiences and Advocacy Priorities

The ACT and state retirement village associations, across Australia are pleased to share the results of the "Have Your Say" national survey, which gathered insights from over 4,100 residents across the country. This survey provides a powerful voice for retirement village residents, highlighting both the benefits of village living and areas needing reform.

The findings confirm what many have shared with us:

  • 84% of residents are satisfied with village life, valuing security, social connections, and lower home maintenance.
  • However, many residents struggle with contract complexities, exit fees, and financial transparency, with 63% unclear about how their exit fees are calculated.

As your advocacy body, we are committed to using these results to push for:
Simpler and clearer contracts
Stronger consumer protections
Improved financial transparency
More education for prospective residents

Your voice matters, and we will continue to advocate for fairer, more transparent policies on your behalf. Thank you to everyone who participated in the survey—your input is shaping the future of retirement village living in Australia.

You can view the report, or download the PDF below, or view as a Flipbook here:

HAVE YOUR SAY National Report March 2025

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RETIREMENT VILLAGE CONTRACTS
FINAL REPORT

MARCH 2025

REPORT PREPARED
BY:

Roger Pallant

Vice President NSW RVRA

Assoc Prof Julie Pallant (PhD)

Statistical Consultant and
Data Analyst

ENDORSED BY THE
RETIREMENT VILLAGE
ASSOCIATIONS OF:

ACT, NSW, QLD, SA TAS, VIC, WA

HAVE
YOUR
SAY
SURVEY
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© Retirement Village Residents Association 2025 - ABN: 16 674 035 89